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HEY SKIMM’RS!
Welcome to your newest healthy habit. Getting your daily dose of greens has never been easier.

Our gift to you: 8 free blends with the purchase of any starter kit. Use code:
SKIMM8

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Keep it clean.

STEP 1

Rinse the bottle

Use a soft brush and a drop of dish soap. Cleaning should be done after each use.

Do not put in dishwasher or submerge in water.

STEP 2

Clean around the blades

Using your brush, clean in a circular motion to get around and under the blades.

STEP 3

Wipe the lid

Gently wipe the lid with a damp cloth.

Do not place lid under running water.

Charge your Vejo.

Your Vejo is Charged.

It's Time to Blend.

Keep it clean.

Vejo Blender
Cleaning Pods

Keep your Vejo blender in top shape using
Vejo’s Blender Cleaning Pod weekly.

 Vejo Blender

Cleaning Pods

Keep your Vejo blender in top shape using Vejo’s Blender Cleaning Pod weekly.

Stay fresh.

For maximum freshness, store your blends in their foil wrapping and minimize exposure to moisture and heat. Consume within 3-5 days of opening the wrapper.

All Vejo blends come in biodegradable pods and have a shelf life of at least 6 months.

Questions?

We've Got Answers.

What should I do if my blender is charged but won’t blend?

Here are a couple troubleshooting tips to help you get blending as quickly as possible!

  • See that the blade is not obstructed.

    If the device is not washed well between uses the blade can get a little caking underneath; try manually moving the blade (with a butter knife or chopstick) to get it going again. The blade can also lose lubrication if the device has not been used for a while; manually moving the blade before running the device can help start the motor.

  • Give the lid a good turn. 

    It could be that the lid wasn’t turned far enough. People often stop when they feel it tighten but should continue to turn past the tight point until you feel it click.


    On the other hand, you might be too strong for your own good(!) and closed the lid too far past the clicking point. Slightly open and close the lid a little bit to get it going.

  • Check that the electrical conductors aren't wet.

    Ensure that the gold conductors on the inside lip of the bottle are not wet. Make sure the device is not too full of liquid—only filled to the fill line—overfilling could result in liquid hitting the conductors.

  • Pod problems.

    A couple pod issues may be causing your blending woes:

    First, make sure that you leave the pod in the device when you put the lid on. Do not empty the contents of the pod into the device and discard the pod. The pod's presence is part of what makes the blender run.

    Second, be sure that you have peeled the label off of the pod (that includes the clear seal, if there is one).

If none of these tips resolve your blending issue, please contact us so we can get you a replacement device. We are available via phone or text at 888-476-3634, Monday-Friday 9AM-5PM PST, or you can email anytime at support@vejo.com and we will respond within one business day.

How should I store my blends?

To ensure the maximum shelf life of your blends, always store your blends in their foil wrapping and minimize exposure to moisture and heat. Consume within 3-5 days of opening the foil wrapping.

Why did my blend not blend fully?

This could be the result of a couple factors:

  • Too much liquid.

    Too much liquid in the blender can prevent the pod lid from fully opening, trapping some powder and preventing a complete blend. Be sure to fill the blender just to the fill line.

  • Hardening of the blend powder.

    If you notice your blends have hardened, this is due to the organic sugars found in real fruit. Rest assured, this is the result of natural processes and does not compromise the quality of your blend. Try giving the pod a gentle pinch and shake, then proceed with blending.

When in doubt, perform a second blend using the same pod to achieve the desired consistency.

Why are some blends harder than others?

If you notice your blends have hardened, this is due to the organic sugars found in real fruit. Rest assured, this is the result of natural processes and does not compromise the quality of your blend. Try giving the pod a gentle pinch and shake, then proceed with blending.

Questions?
We've got Answers

What should I do if my blender is charged but won’t blend?

Here are a couple troubleshooting tips to help you get blending as quickly as possible!

  • See that the blade is not obstructed.
    If the device is not washed well between uses the blade can get a little caking underneath; try manually moving the blade (with a butter knife or chopstick) to get it going again. The blade can also lose lubrication if the device has not been used for a while; manually moving the blade before running the device can help start the motor.

  • Give the lid a good turn.
    It could be that the lid wasn’t turned far enough. People often stop when they feel it tighten but should continue to turn past the tight point until you feel it click.
    On the other hand, you might be too strong for your own good(!) and closed the lid too far past the clicking point. Slightly open and close the lid a little bit to get it going.

  • Check that the electrical conductors aren't wet.
    Ensure that the gold conductors on the inside lip of the bottle are not wet. Make sure the device is not too full of liquid—only filled to the fill line—overfilling could result in liquid hitting the conductors.

  • Pod problems.
    A couple pod issues may be causing your blending woes:
    First, make sure that you leave the pod in the device when you put the lid on. Do not empty the contents of the pod into the device and discard the podThe pod's presence is part of what makes the blender run.
    Second, be sure that you have peeled the label off of the pod (that includes the clear seal, if there is one).

If none of these tips resolve your blending issue, please contact us so we can get you a replacement device. We are available via phone or text at 888-476-3634, Monday-Friday 9AM-5PM PST, or you can email anytime at support@vejo.com and we will respond within one business day.

How should I store my blends?

To ensure the maximum shelf life of your blends, always store your blends in their foil wrapping and minimize exposure to moisture and heat. Consume within 3-5 days of opening the foil wrapping.

Why did my blend not blend fully?

This could be the result of a couple factors:

  • Too much liquid.
    Too much liquid in the blender can prevent the pod lid from fully opening, trapping some powder and preventing a complete blend. Be sure to fill the blender just to the fill line.

  • Hardening of the blend powder.
    If you notice your blends have hardened, this is due to the organic sugars found in real fruit. Rest assured, this is the result of natural processes and does not compromise the quality of your blend. Try giving the pod a gentle pinch and shake, then proceed with blending.

When in doubt, perform a second blend using the same pod to achieve the desired consistency.

Why are some blends harder than others?

If you notice your blends have hardened, this is due to the organic sugars found in real fruit. Rest assured, this is the result of natural processes and does not compromise the quality of your blend. Try giving the pod a gentle pinch and shake, then proceed with blending.

Get smart.

The Vejo app - available for iOS and Android - automatically connects with your Vejo to allow you to track your intake, re-order blends, keep your firmware up to date and more.

Subscribe & save.

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